Welcome to our service!

We take your privacy and the security of your personal information very seriously.

T

his Privacy Policy is designed to explain to you how we collect, use, protect, and share your personal information when providing the AI chat application (hereinafter referred to as "Soulmate").

Please read and understand all the contents of this Privacy Policy carefully before using our services.If you do not agree with any of the terms in this agreement, please do not use our services.

1. Information Collection

• Our service does not require users to register an account.

• When you use our service, we may automatically collect certain non-personally identifiable information, such as device type, operating system version, etc.

• Your conversations with the AI will be recorded for the purpose of improving service quality and training models.

2. Information Use

• All collected information is primarily used to enhance the quality of the service.

• We will not sell your personal information to any third party.

Note: There are risks on the internet, and you need to always be aware of risk prevention to protect your privacy.

3. Information Security

• We take reasonable measures to ensure the security of the collected information, to prevent unauthorized access, disclosure, or other forms of loss.

• Although appropriate security measures have been taken, no system can guarantee absolute security, so please handle sensitive information with caution.

• Zero-log handling of all your information and chat records;none of your information will be uploaded;

• For the collected information, we will encrypt it during transmission to protect your information security.

4. hird-Party Links

• The external links included in our service are provided for reference only.

Clicking on these links may lead you away from our service website/application.

We are not responsible for the privacy practices of other websites/applications that you access through such links.

5.Changes to the Privacy Policy

• We reserve the right to update this Privacy Policy at any time. In the event of significant changes, we will post the revised version on this page and notify you via suitable means.

6. Children's Privacy

• This application is not intended for children under 18 years old, and we do not knowingly collect personal information from children under 18.

• In the process, if we inadvertently collect information about minors, we will promptly address the situation to minimize any harm.

AI-Generated Content Notice

• In accordance with relevant policy requirements, we strictly comply with providing you with in-app feedback and marking inappropriate content features;

while using the app, if you find any words that make you uncomfortable or feel offended, please click the feedback or mark button within the app, and we will handle it for you in a timely manner.

Thank you again for your usage.

Note: Some content involves AI; if you experience any discomfort, please provide us with feedback promptly.

7. Contact Us If you have any questions or suggestions regarding this Privacy Policy, please contact our customer support team:

• Email: [[email protected]]